Terms & Conditions

Welcome to Vitae Health Ltd.

Thank you for using our products and services. These Services are provided by Vitae Health Ltd, a company registered in England and Wales, located at 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB.
By using our Services, you agree to these terms. Please read these Terms and Conditions carefully before using the https://vitaehealth.co.uk/ website and any related services operated by Vitae Health Ltd.

In these Terms and Conditions:

• “Client”, “You”, and “Your” refer to you, the person or entity accessing this website and
  accepting our terms and conditions.
• “The Company”, “We”, “Us” refer to Vitae Health Ltd.
• “Services” refer to all recruitment, AI technology, and related services provided by Vitae
  Health Ltd.
• “Agreement” refers to these Terms and Conditions and any additional terms agreed between
  the parties.

By accessing or using our Services, you confirm that you accept these Terms and Conditions and agree to comply with them. If you do not agree to these Terms, you must not use our Services.

These Terms constitute the entire agreement between you and Vitae Health Ltd regarding your use of our Services, superseding any prior agreements between you and us relating to your use of our
Services.

Vitae Health Ltd provides AI-powered recruitment solutions, including but not limited to:

• Automated recruitment funnels and candidate sourcing.
• AI-powered candidate matching and screening.
• SaaS recruitment platform access and licensing.
• Recruitment consultancy and advisory services.
• Technology integration and training services.

You agree to:

• Use our Services only for lawful purposes and in accordance with these Terms.
• Provide accurate and complete information when using our Services.
• Maintain the confidentiality of any login credentials.
• Not misuse our Services or attempt to access them through unauthorized means.
• Comply with all applicable laws, including data protection and employment legislation.

We are committed to protecting your privacy and personal data in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Our Privacy Policy, which forms part of these Terms, explains how we collect, use, and protect your personal information.

By using our Services, you consent to the collection and use of your information as described in our Privacy Policy. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing personal data.

All intellectual property rights in our Services, including but not limited to software, algorithms, trademarks, and content, remain the property of Vitae Health Ltd or our licensors.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our Services for your internal business purposes only. This license does not permit you to:

• Copy, modify, or distribute our Services or content.
• Reverse engineer or attempt to extract source code.
• Remove or alter any proprietary notices.
• Use our Services to create competing products or services.

Payment terms for our Services will be specified in your service agreement or invoice. Unless otherwise agreed:

• All fees are exclusive of VAT, which will be added where applicable.
• Payment is due within 30 days of invoice date.
• We reserve the right to suspend Services for non-payment.
• Late payment may incur interest charges at 8% above the Bank of England base rate.

Consumer Rights: If you are a consumer, you have the right to cancel your order within 14 days of placing it, in accordance with the Consumer Contracts (Information, Cancellation and AdditionalCharges) Regulations 2013.

Business Clients: For ongoing services that have commenced, no refund will be offered. Any amount paid for unused Services will be refunded on a pro-rata basis.

Consumer Protection: Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under UK law.

Subject to the above, our total liability to you for all claims arising from or in connection with these Terms or our Services shall not exceed the amount paid by you to us in the 12 months preceding theclaim.

We exclude liability for indirect, special, incidental, or consequential damages, including but not limited to loss of profits, business interruption, or loss of data

Neither party shall be liable for any failure to perform due to events beyond reasonable control, including but not limited to acts of God, terrorism, war, natural disasters, government actions, or pandemic-related restrictions.

Either party may terminate the Agreement with reasonable notice. We may immediately suspend or terminate your access to our Services if you breach these Terms or we reasonably believe you have engaged in fraudulent or illegal activity.

These Terms are governed by English law. Any disputes arising will be subject to the exclusive jurisdiction of the English courts, except where you are a consumer and have the right to bring proceedings in your local court.

We encourage early resolution of disputes through direct communication. For consumer disputes, you may also access the EU Online Dispute Resolution platform or contact Trading Standards.

We reserve the right to modify these Terms to reflect changes in law or our Services. We will provide reasonable notice of material changes and, where required by law, obtain your consent.

Continued use of our Services after changes take effect constitutes acceptance of the revised Terms.

Our website uses cookies and similar technologies in accordance with our Cookie Policy. By using our website, you consent to our use of cookies as described in our policy, which you can access and manage through your browser settings.

Our Services may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of third-party sites. You access such sites at your own risk.

We are committed to making our Services accessible to all users. If you experience accessibility issues, please contact us and we will work to resolve them promptly.